Welcome to the official website of Camy’s Chargrill Chicken. These Terms & Conditions explain the rules for using our website, ordering our food, and participating in our promotions. By using this site, you agree to be bound by these Terms, so please read them carefully before continuing.

Camy’s Chargrill Chicken operates restaurants across Australia, serving Chargrilled chicken, burgers, wraps, salads, and sides. Our website is provided to showcase our menu, share updates and allow customers to place catering orders. You must be at least 16 years old to order online. We expect all visitors to use the site for lawful purposes only and to avoid any action that disrupts its operation, compromises security, or interferes with its content.

Online ordering is offered for pick up only. Whereas our catering is offered for pick up and delivery. Delivery may be limited. Menu items, prices, and availability can vary between locations and may change without prior notice. All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. An order is confirmed only once payment has been successfully processed and you have received confirmation either on screen or by email. Delivery services may be fulfilled by third-party partners, and their own terms and conditions will apply.

Payment must be made in full at the time of ordering, using the methods available at checkout. If your payment is declined, we will not be able to process your order. While we take care in the preparation of our food, our kitchens handle common allergens including gluten, nuts, dairy, soy, eggs, sesame, and seafood, and we cannot guarantee that any menu item is completely allergen-free. Customers with allergies should inform us before placing an order.

From time to time, we may offer promotions, discounts, or vouchers. Each offer will be subject to its own specific rules, which apply in addition to these Terms. Unless otherwise stated, only one offer may be used per order, and we reserve the right to withdraw or update any promotion without notice. Vouchers cannot be redeemed for cash, transferred, or resold.

Orders can only be cancelled before food preparation begins. If you believe an order is incorrect or unsatisfactory, please contact us within 24 hours so we can investigate. Refunds or replacements are provided at our discretion and in accordance with Australian Consumer Law.

All content on this website, including menus, images, branding, text, and design elements, is owned by Camy’s Chargrill Chicken or licensed for our use. No material may be copied, reproduced, or distributed without our prior written consent. Our site may include links to external websites for your convenience, but we are not responsible for their content or practices.

To the maximum extent permitted by law, we are not liable for any loss, damage, or injury arising from the use of this site, our products, or our services, except where required under the Australian Consumer Law. Your use of our site is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may update these Terms from time to time. Any changes will be posted on this page with the “last updated” date revised accordingly. By continuing to use our site after changes have been made, you agree to the updated Terms.

If you have any questions about these Terms, you can contact us.